Pour happiness into lives: demonstrating our values in all that we do

At Greene King, we believe everyone deserves a job that makes them happy. For over 200 years, we’ve poured happiness into lives through our award-winning beers and unforgettable customer experiences. Our values are at the heart of everything we do and our teams pull together to make every shift memorable. 

Wondering what is a good core value for a company? Well, we’re pretty proud of all of ours. From celebrating wins as a team to putting a smile on customers faces, our values guide every pint we pull, every plate we serve and every experience we create.

If you’re thinking of joining our team (and why wouldn’t you) our values are a great place to start. Let’s break them down and show you how being a part of the Greene King family is something truly special. 

What is an example of a company value? We’ve got five!

Company values are more than just nice sounding buzzwords and posters on the wall. They’re the secret sauce that makes a workplace tick. At Greene King, we live and breathe them every day. Here’s a closer look at them and how they play out in real life.

Customer first

A little attention can go a long way to customers. Whether it’s remembering a regular’s favourite drink or going the extra mile on a special request, we want everyone to feel right at home. Putting the customer first is second nature for our team members.

Our 5 star customer service sets us apart. When you make customers feel special, they keep coming back. There’s nothing more rewarding than being greeted by a friendly face when you go into work and seeing the smiles you’ve helped create. You’re not just serving drinks and meals, you're making memories and building relationships. 

We care

As well as caring about our customers, we care about each other and our communities. From supporting each other's wellbeing to fundraising for local causes, we’re focussed on doing good at all times. 

A workplace that cares is one where you feel valued and empowered to be yourself. That’s why we’re constantly looking for ways to make our policies more inclusive for everyone. We give our team members everything they need to be happy to come into work and give their best every day. 

Freedom to succeed

We’re committed to helping our team members fulfill their full potential. Through training programmes and clear career progression opportunities, we support your ambitions. If you’ve got big dreams, we’re here to help you reach for them. 

Chloe’s story is a great example of this value in practice. She started as a social media administrator and is now a team leader running a busy pub. How did she do it? With a winning mix of mentorship, support and plenty of hard work. 

From master brewers to head office movers, Greene King is full of inspiring success stories. If you’re ready to write your own, you’ll have the support of a fun and inclusive team behind you, cheering you on every step of the way.

Take ownership

Working in a busy pub or restaurant means stepping up and taking charge. Between managing shifts and finding creative solutions to challenges, we empower everyone to make decisions and own their success. 

Our leaders have a positive, can-do attitude that rubs off on the rest of the team. Whether it’s dealing with surprise 30-people bookings or handling awkward orders, leadership turns chaos into a roaring success. 

Ownership isn’t just a skill, it’s a mindset. We make great things happen and we own the outcome. With rapid career progression opportunities on offer, you’ll have the autonomy to thrive and take pride in the experience you provide. 

Win, learn, celebrate together

We’re big believers in celebrating the wins. There’s always something worth cheering for. We don’t just save them for the big stuff, either. Those little moments that make a shift worthwhile are just as important to recognise. 

Whether it’s a team mate's birthday, hitting a fundraising target, or clearing the last table on a busy Friday night, we believe in finding joy wherever we can. It’s these little things that make our team members skip into work with a smile on their face. 

Ready to join the Greene King team?

How do you improve company culture? It starts with values. Our award-winning culture allows us to pour happiness into lives every day. If you’re looking to work in hospitality where values are have real meaning, then look no further. 

Ready to come onboard? We’ve got a range of job openings available. From bar and waiting jobs and kitchen jobs to apprenticeships, your next career adventure is just a click away.