Jasveer Banning – Social Media Executive
I have been with Greene King for two years, providing central social media support for our food brands. My role involves extensive planning, understanding the social media needs of our pubs, and promoting our marketing messages to shape the broader narrative. Additionally, I have the privilege of chairing Unity, one of our Employee-Led Inclusion Groups (ELIGs). Unity represents ethnic minorities within our Greene King community, from central staff to pub employees and everyone in between.
Jessie Andrews - Senior Social Media Manager
I'm lucky to have worked in several industries however there's something you just can't beat about hospitality. I joined Greene King in 2018 as Social Media Manager. Since then, the team I oversee has expanded from 2 to 15 talented individuals who support our brand and pub social media activities. Our team creates trend-driven social content for our brands and provides training to our pub teams, ensuring that everything we do, both nationally and locally, is customer-focused, relevant, and engaging.
Explore our Departments
Brand
Our brand team design, implement, and oversee strategies to establish and uphold our brand's reputation with customers, ensuring consistent brand presence across all touchpoints to deliver an exceptional experience.
CRM
Our CRM team boosts customer advocacy by delivering valuable and personalised interactions, leading to higher visit conversion rates, increased visit frequency, and spending, ultimately enhancing customer lifetime value.
Insights
Our insights team prioritises the customer within the organisation, acting as a crucial enabler for all divisions. They drive and inform decision-making by deeply understanding the attitudes and behaviours of customers.
Guest Relations
Guest relations provide a customer first support function for our internal and external customers. They have the knowledge and tools to answer queries quickly and effectively whilst resolving issues with empathy and understanding.
Customer Data
Our customer data team collaborates with our CRM department to deliver both regular reports and customised insights across all communications and customer databases. Their goal is to enhance customer engagement and experience while driving business value.
Digital Analytics
Our digital analytics team collaborates with our product and merchandising team to deliver regular reports and customised insights. Their goal is to optimise customer interactions with these platforms to achieve our desired business outcomes.
Teaser
Head OfficeContent Type
GeneralPublish date
02/01/2025
Summary
Looking for a hospitality career where you can rise through the ranks and pour happiness into people’s lives? Penny’s journey is an inspiring example of where a career at Greene King can take you. Fr
Teaser
Head OfficeContent Type
BlogsPublish date
01/20/2025
Summary
At Greene King, we’re committed to untapping potential so our team members can follow their own path. Our history is full of success stories, and Si Cox’s inspiring 14 year journey is no exceptio
Teaser
Head OfficeContent Type
BlogsPublish date
12/12/2023
Summary
What is career progression? Career progression is all about moving up and forward in your career, taking on more responsibilities, getting better at what you do, and even exploring new roles or prom
