Cheers to Growth: Sam's Greene King Journey

All successful hospitality careers are built on passion, learning, and hard work. Sam’s adventure with Greene King is a great example of where learning and development in hospitality can take you. 

The story began with a simple desire - to join the prestigious Chef & Brewer brand. Having seized the opportunity, Sam has exemplified what it means to grow within a company that values its people. Taking the helm at the Ferry Inn in Wilford Village, Sam embarked on a hospitality career path that was supported every step of the way by the Greene King family. 

Sam’s success showcases the happy and inclusive culture that Greene King is renowned for. From managing a pub to training teams, plenty of doors have been opened during his time here. We spoke to Sam to find out more about this inspiring hospitality career journey. 

Why did you join Greene King?

When discovering a dream career in hospitality, you’ll want to know what’s in it for you. From great benefits to chances to climb the ladder, Greene King careers have plenty to offer. For Sam, the answer lies in the company’s reputation, supportive environment, and the career development opportunities in hospitality. For those aspiring to work in hospitality, there’s an unmatched opportunity to turn passion into a fulfilling career. 

“I began my journey with GK as a GM for Chef & Brewer. C&B was always a brand I wanted to be part of, I saw the opportunity over 6 years ago and applied for the Ferry Inn, Wilford Village. Having been with Spirit for 12 years previously I knew a lot of people who worked within GK and they always spoke highly so I knew I was making a great decision.”

Summarise your hospitality career journey at Greene King 

When exploring the best hospitality jobs in the UK, career progression is hot on most people’s agendas. Sam’s journey demonstrates how you can move wherever you want to and have a truly rewarding career at Greene King. 

“I joined in May 2017 as a GM in C&B. I took over the Ferry Inn. I had a fabulous team behind me, when I left to join Pub Partners my then assistant manager became the new GM and my team leader became the AM, this was a huge honour as I knew the team that had grown with me & the business would carry on its success.

In May 2022 I became a Learning & Development Partner for PP covering the North region. In this role I supported many of our licensees and their teams in delivering in-house training around many subjects (perfect serve/customer service/cellar and beer management to name a few) As a team we rolled out a Social Media workshop up-skilling our partners on the importance of having a digital presence. As part of this role, we also run the Welcome Inductions in Bury St Edmunds for new partners taking on their pub with GK.

Most recently (April 23) I was promoted to L&D Manager, I am really excited to embark on this new challenge.”

How has your experience across a variety of the Greene King hospitality brands supported your career progression?

Whether managing a team, supporting others, or delivering training, Greene King ensures employees gain the knowledge and confidence needed to excel. Sam’s journey shows how these experiences are essential in growing and developing. 

“Having been a GM, it really helped me when delivering training within our pubs, as our partners and their teams find me relatable.”

How has Greene King supported you in your hospitality career progression?

We’re committed to career progression in hospitality. From training opportunities to leadership roles. Whether through leadership training or opportunities to work across multiple brands, Sam’s career has been nurtured every step of the way. For those passionate about hospitality, you can grow personally and professionally.

“I’ve been in hospitality since the age of 16 when I began as a waitress in Tom Cobleigh. I went to university and graduated with a degree in Hospitality Management, so I’ve always known hospitality was my calling.”

What is your favourite thing about working in hospitality?

The hospitality industry is all about people, and Sam views this among the most rewarding parts of the job. We’re proud to create a working environment that’s ultimately enjoyable. You can let your customer service skills shine when you work with us. 

“The best thing about the industry has to be meeting different people everyday and making a difference. Whether as a waitress delivering great service during someone’s meal out, to coaching & developing a team and watching them grow within their own career to helping a partner better their business.”

What would you say to someone considering a hospitality career at Greene King?

You’ll find the most rewarding and exciting jobs in hospitality with us. We offer more than just employment. Sam’s advice to potential future team mates is simple but heartfelt. 

“Do not hesitate! You’ll join a huge family and be surrounded by people who will help you achieve your goals.”

We couldn’t have said it better ourselves!

Choose hospitality jobs at Greene King

Sam’s story goes to show why we’re one of the leading companies for career growth. Wherever your passion lies, you’ll find a hospitality job that suits you. From creating great customer experiences to leading successful teams, we’ll be with you on your journey toward achieving your goals. Follow in Sam’s footsteps by exploring our pub management jobs or general manager jobs. You can also sign up for job alerts and take the first steps toward joining the Greene King family.