What do pub team leaders do?
What is a Team Leader job?
As a Team Leader at Greene King, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork!
This looks like making sure the team maintain high standards and that our customers are kept happy. After all, customers are at the heart of everything we do at Greene King.
In this article you learn:
- Job description and responsibilities of a Pub Team Leader
- Different teams and co workers you will collaborate with
- Top skills and leadership expertise required to conduct a team
- Differences between a Manager and Team Leader
What Does A Team Leader Do: Roles & Leader Responsibilities
Greene King pubs have always been the beacon for communities. Our Team Leaders play a very important role in creating an enjoyable atmosphere where people can come together and have a good time. Here are some of the responsibilities of a Pub Team Leader:
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Cover for the management team and resolve any issues that arise in their absence
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
Who Do Team Leaders Work With?
As a Team Leader, you’ll be working with a lot of different team members in the business so collaboration will be a key skill you’ll hone in this role.
In fact, one of the behaviours that guide us is to ‘connect’. This means communicating with respect and impact, building relationships, and demonstrating care and inclusion. And as a Team Leader, you’ll demonstrate these values to your team.
- Bar & Wait Staff: As a team leader in the pub, you'd work alongside the bar and wait staff, guiding and training them to give top-notch service, ensuring everything runs smoothly, and making sure customers' needs are met.
- Kitchen Staff: Your role involves close collaboration with the kitchen team, coordinating orders, guaranteeing high-quality food and service, and creating a strong team dynamic for smooth kitchen operations.
- Pub Management: You'll be in constant communication with pub management, sharing team performance updates and suggesting ways to make things better.
- Customers: Interacting with customers is key! You'll actively seek their feedback, quickly address any issues, and ensure a friendly environment, striving to make their time at the pub memorable and enjoyable.
Top skills of a Team Leader
- Effective communication: Pub team leaders must communicate clearly with staff and customers to ensure smooth operations and excellent service.
- Organisational skills: These skills help pub team leaders manage inventory, schedules, and the overall environment efficiently for a well-structured and functional pub.
- Problem-solving: Pub team leaders need strong problem-solving abilities to address issues swiftly and maintain seamless operations, especially during busy periods.
- Team building and leadership: Building a cohesive team and providing effective leadership is crucial for fostering a positive work culture and delivering exceptional customer experiences in a pub setting.
- Working towards organisational objectives: Aligning the team's efforts with the pub's goals and ensuring everyone works together to achieve these objectives is vital for the pub team leader's success.
Differences Between a Manager & Team Leader
- Management Roles: Think of these roles as overseeing the big picture of the pub. Managers handle lots of different things like planning, making important decisions, and looking after various parts of how the pub runs. These roles include General Managers, Assistant Managers, and Regional and Area Managers.
- Pub Team Leader Jobs: These roles are more about leading a specific group within the pub, like the folks behind the bar or the kitchen team. Team leaders focus on making sure their team works well, gets things done right, and keeps their part of the pub running smoothly.
Becoming a team leader can be a great option for those who wish to transition into a management role one day. Many of the management skills can be learned and developed during your time as a team leader. As a team leader you will to practice decision making skills, planning ahead, and gain hands on experience about how to run the daily operations of a pub.
Apply to be A Pub Team Leader Today!
Joining Greene King as a pub team leader isn't just about leading a team; it's about shaping the heartbeat of a bustling pub environment.
It's an opportunity to inspire and guide a team towards excellence while being a pivotal part of delivering exceptional customer experiences.
If you think you have what it takes to be a team leader, apply to our Team Leader positions today.
Tags
WHAT CAN A APPRENTICESHIP DO FOR YOU?
Are you looking to jumpstart your career in the hospitality industry? Look no further than Greene King Apprenticeships!
Whether you’re interested in cheffing it up in the kitchen, pouring crazy cocktails, or leading a team to new heights - this is a unique opportunity to take your career to the next level. You can get a lot out of an Apprenticeship, so let’s dive straight into it:
related jobs
Salary
£12.21 - £12.50
Location
Big Tree (Sheffield)
Business Area
FOH Team Leader - 500026
Brand
Pub & Social - BRA_202
Hours
Part time
Description
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are
Reference
8265bdfa-b863-406a-979a-6be8f7151365
Expiry Date
01/01/0001
Salary
£12.21 - £12.50
Location
Old Walnut Tree (Southend-on-Sea)
Business Area
FOH Team Leader - 500026
Brand
Flaming Grill - BRA_103
Hours
Part time
Description
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are
Reference
c34e6d09-ea2b-4bd9-8a02-dc4f5322fcbc
Expiry Date
01/01/0001
Salary
£12.21 - £12.50
Location
Barley Mow (Clifton Hampden)
Business Area
FOH Team Leader - 500026
Brand
Chef & Brewer - BRA_101
Hours
Full time
Description
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are
Reference
5d43c314-a1b3-439c-a8b3-bbeb36062e96
Expiry Date
01/01/0001
Salary
£12.50-£12.75
Location
Crown (Horsham)
Business Area
FOH Team Leader - 500026
Brand
Urban - BRA_209
Hours
Full time
Description
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are
Reference
d3fdec0b-3390-4ad0-9a27-1c1fbea6df9b
Expiry Date
01/01/0001
Salary
£12.21 - £12.50
Location
Victoria (Barrow-In-Furness)
Business Area
FOH Team Leader - 500026
Brand
Proper Locals - BRA_206
Hours
Part time
Description
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are
Reference
3ec7ef26-30c5-44e2-bde6-057055f9f053
Expiry Date
01/01/0001
Salary
£12.21 - £12.50
Location
Bull (Hockley)
Business Area
FOH Team Leader - 500026
Brand
Chef & Brewer - BRA_101
Hours
Part time
Description
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are
Reference
2bb4ad29-b22f-46cb-8904-cc6ce52a7274
Expiry Date
01/01/0001
Salary
£12.21 - £12.50
Location
Greengage (Bury St Edmunds)
Business Area
FOH Team Leader - 500026
Brand
Proper Locals - BRA_206
Hours
Part time
Description
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are
Reference
da88d84e-b10b-4eed-b8a5-97b5fed3298a
Expiry Date
01/01/0001
Salary
£12.21 - £12.50
Location
Air Balloon (Filton)
Business Area
FOH Team Leader - 500026
Brand
Flaming Grill - BRA_103
Hours
Full time
Description
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are
Reference
6c486614-2188-432d-8af0-d2efd91c992b
Expiry Date
01/01/0001
Salary
£12.21 - £12.50
Location
Commercial (Killay)
Business Area
FOH Team Leader - 500026
Brand
Proper Locals - BRA_206
Hours
Part time
Description
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are
Reference
2850261a-fffc-47f6-a1b9-3b0fc33bcd28
Expiry Date
01/01/0001
Salary
£12.21 - £12.50
Location
Gold Medal (Gateshead)
Business Area
FOH Team Leader - 500026
Brand
Hungry Horse - BRA_104
Hours
Full time
Description
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are
Reference
8f1337ae-9c6d-4046-a6d8-96ba31db913c
Expiry Date
01/01/0001
related posts
.jpg)
Teaser
Bar and WaitingContent Type
BlogsPublish date
08/18/2025
Summary
Summer's bringing longer days, brighter evenings, and plenty of chances to make memories. If you're looking for summer job opportunities, Greene King has pub jobs that fit all kinds of lifesty
by
Charley Young

Teaser
Bar and WaitingContent Type
BlogsPublish date
07/31/2025
Summary
As a student, it’s normal to be looking for ways to earn some extra cash around your studies. With 69% of students having a part-time job, it’s just as much a part of uni life as late nights and le
by
Ellie Burrows

Teaser
ApprenticeshipsContent Type
BlogsPublish date
07/31/2025
Summary
You’ve just finished school and “what next” is the big question. Apprenticeships in hospitality could be the answer you’re looking for. Last year alone, over 200,000 leavers started their apprentic
by
Kat Ross

Teaser
Head OfficeContent Type
BlogsPublish date
07/31/2025
Summary
When you think of Greene King, chances are you think of that pub at the heart of your community. Somewhere you can grab an award-winning pint, tuck into some tasty food, or relax in a place where y
by
Abida Perveen

Teaser
KitchenContent Type
BlogsPublish date
07/30/2025
Summary
What does a kitchen assistant do? In a kitchen assistant job at Greene King, you’ll be at the heart of our buzzing culinary crew. With over 2,700 pubs and restaurants up and down the UK, we dish up
by
Sam Stacey

Teaser
ManagementContent Type
BlogsPublish date
07/17/2025
Summary
WHAT IS A GENERAL MANAGER?General Managers in pubs and restaurants know how to build a great team! Are you ready to deliver unforgettable experiences for our customers and bring our brand to life? You
by
Charley Young
.jpg)
Teaser
KitchenContent Type
BlogsPublish date
06/25/2025
Summary
Looking to build a career that serves up satisfaction every day? At Greene King, we believe in growing our people as well our plates. If you're wondering how kitchen career progression works here, spe
by
Sam Stacey

Teaser
Bar and WaitingContent Type
BlogsPublish date
06/04/2025
Summary
The summer break is all about new experiences and taking a break from the books. 64% of students are looking for work, and with pubs hiring more young people than ever, now’s the time to look at stud
by
Kat Ross

Teaser
Bar and WaitingContent Type
BlogsPublish date
06/04/2025
Summary
So, you’ve got a pub job interview coming up. No doubt you’ll be keen to ace your interview and land the opportunity you’ve been waiting for. We get it, interview nerves are real, but don’t worry, we
by
Lucy Richardson

Teaser
Bar and WaitingContent Type
BlogsPublish date
06/04/2025
Summary
Looking to get a summer job that offers more than a bit of extra spending money? With summer jobs at Greene King, you can gain real skills and make some memories along the way. 69% of students work p
by
Rachel Lang