What does it take to be a great General Manager?

Running a pub or restaurant takes a special kind of person. Someone who can keep the team smiling, the customers happy, and the whole place ticking along nicely, even when the lunch rush has turned into a full-blown “where did everyone come from?” kind of shift.

That’s where General Managers come in. At Greene King, our General Managers lead from the front, build teams they’re proud of, and create the kind of warm welcome that keeps customers coming back. If you’re exploring General Manager jobs, herre's what makes someone great in the role.

WHAT IS A GENERAL MANAGER?

A General Manager is the person who brings the whole pub or restaurant together. They look after the team, the customers, the day-to-day running of the business, and the bigger plans that help their pub grow.

In a role as a General Manager, you’ll have the freedom to succeed and build a business to be proud of whilst creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example, ensuring our customers and teams have a great time.

At Greene King, we’re looking for General Managers passionate about pouring happiness into lives. A General Manager job description usually includes:

leading and motivating the team
creating brilliant customer experiences
growing pub or restaurant sales
managing day-to-day operations
supporting team development
bringing Greene King’s values to life
making the pub a place the local community loves

WHERE DO GENERAL MANAGERS FIT INTO OUR BUSINESS?

General Managers sit right at the heart of our pubs and restaurants. They’re the ones who set the tone for the team, shape the customer experience, and make sure every shift has the right energy behind it.

And, of course, they aren’t alone in achieving this. Assistant General Managers support them every step of the way.

At Greene King, our General Managers report to Area Managers who offer direction, coaching, and guidance. They maximise our potential to delight even more customers and serve as a hub of local activity.

WHY ARE GENERAL MANAGERS IMPORTANT TO THE SUCCESS OF A BUSINESS?

General Managers are the heart and soul of our pubs and restaurants, as they play a key role in growing our pub sales to new heights.

General Managers help grow pub sales, but the role is about more than numbers. It’s about knowing your customers, understanding your team, and building a place people genuinely enjoy being part of.

At Greene King, our General Managers have room to try new ideas and make their pub feel special. That could mean getting behind community events, supporting team development, improving the customer experience, or finding clever ways to make everyday service even better.

When a General Manager gets it right, everyone feels it. The team feels more confident. Customers feel more welcome. The pub feels alive.

Customers are at the heart of Greene King, so when our General Managers recruit and develop their teams, they’ll equip new team members with the knowledge they need to delight our customers.

HOW TO BE A GREAT GENERAL MANAGER

Being a great General Manager takes a proper mix of skills. You need commercial know-how, people skills, patience, energy, and the ability to stay calm when three things need your attention at once.

This one’s a big one for us at Greene King - knowing how to lead, inspire, and rally your team. You set the tone, and we pride ourselves on being a welcoming place for people to be happy, laugh, be themselves, and relax.

General Managers are the bridges that connect different departments, so you’ll be able to get your ideas across and understand others.

We’re working hard to make Everyday Inclusion a reality for all our people every day. This means you’ll be working with lots of different personalities, and having solid people skills will help you navigate these waters like a pro.

As a General Manager, you aren’t just running the show.

You are shaping our culture, inspiring those around you, and achieving success for your pub or restaurant.

UNLEASH YOUR LEADERSHIP POTENTIAL AS A GENERAL MANAGER

Bring your passion for community, people, and customer service to Greene King and create a welcoming space for locals to enjoy, relax, and have fun.

Embrace tradition, lead your community, make a real impact, and lead your team to success as a General Manager.

Apply to our General Manager jobs at Greene King today.

List #1

related jobs

Bar & Waiting Staff

Salary

Upto £12.75

Location

Grace Arms (Ellesmere Port)

Business Area

FOH Teammate - 500097

Brand

Flaming Grill - BRA_103

Hours

Part time

Description

As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the g

Reference

74bc8f30-69ff-4e11-a120-c23a0f6c1c57

Expiry Date

01/01/0001

Apply now Saved

Bar & Waiting Staff

Salary

Upto £12.21

Location

Hartford Mill (Huntingdon)

Business Area

FOH Teammate - 500097

Brand

Pub & Carvery - BRA_204

Hours

Part time

Description

Reference

a4b1c8ea-2eed-4029-9b14-221c4fe4bdc3

Expiry Date

01/01/0001

Apply now Saved

Kitchen Team Leader

Salary

Upto £13.00

Location

Hartford Mill (Huntingdon)

Business Area

BOH Team Leader - 500047

Brand

Pub & Carvery - BRA_204

Hours

Part time

Description

As a Kitchen Team Leader, you’ll lead by example making sure the team have everything they need so service runs like clockwork! You’ll support your team by encouraging and helping them to work well to

Reference

743fed97-81d1-4c5b-8768-821e09e28691

Expiry Date

01/01/0001

Apply now Saved

Team Leader

Salary

Upto £13.00

Location

Twynersh (Chertsey)

Business Area

FOH Team Leader - 500026

Brand

Hungry Horse - BRA_104

Hours

Part time

Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are

Reference

57c9cecc-483d-4fd5-a17b-3705a3ba805e

Expiry Date

01/01/0001

Apply now Saved

Kitchen Assistant

Salary

Upto £13.50

Location

Goat Tavern (Kensington)

Business Area

BOH Teammate - 500104

Brand

Heritage - BRA_208

Hours

Part time

Description

As a Kitchen Assistant, you’ll play a key part in the kitchen ensuring a busy service runs smoothly. You’ll make sure everything is well stocked, clean, and the team around you have everything they ne

Reference

fb1775fb-984b-413e-9a72-641da7dec856

Expiry Date

01/01/0001

Apply now Saved

Bar & Waiting Staff

Salary

Upto £12.21

Location

Bellemoor (Shirley)

Business Area

FOH Teammate - 500097

Brand

Pub & Kitchen - BRA_201

Hours

Part time

Description

Reference

6a6a0769-7288-4fdc-891f-2c249643eef5

Expiry Date

01/01/0001

Apply now Saved

Chef

Salary

Upto £12.75

Location

Griffin (Bowdon)

Business Area

BOH Teammate - 500104

Brand

Chef & Brewer - BRA_101

Hours

Full time

Description

As a Chef, you will…Prepare, cook, and present food that meets specs and customer expectationsMaintain hygiene levels and safety regulations in the kitchen to help guarantee the safety of your entire

Reference

8d3bc46a-2c90-4274-a339-f2aa894aa328

Expiry Date

01/01/0001

Apply now Saved

Chef

Salary

Upto £13.25

Location

Lansdown (Cheltenham)

Business Area

Chef - 500339

Brand

Urban - BRA_209

Hours

Part time

Description

As a Chef, your passion for all things food, and the desire to make the perfect dish every time, is what sets you apart. With a keen eye for maintaining the highest standards and thriving during a fas

Reference

948cfbe2-8948-40ba-b2cf-5f5cff866e8b

Expiry Date

01/01/0001

Apply now Saved

View all

List #1

How you can find pub jobs across London with Greene King

Teaser

Bar and Waiting

Content Type

Blogs

Publish date

04/15/2026

Summary

London is a city that never really stands still and hospitality keeps it moving. We’re a mainstay of the London pub scene, and working here puts you right at the heart of the action. Our pub jobs in

Teaser

If you’re searching for pub roles in London, whether you’re a student, a local, or moving to the capital for something new, here’s how you can find your place.

Caroline Atkins

What it’s like to work in a Greene King hotel

Teaser

A day in the life

Content Type

Blogs

Publish date

04/15/2026

Summary

There’s something special about spending a night away in a hotel. Whether it’s for a work trip or a family getaway, it’s a chance to take a load off and relax. 55% of Brits have stayed in a hotel in

Teaser

With a rich heritage of over 200 years, we’ve always been places where people come together and unwind. If you’re looking for hotel hospitality jobs, here’s what you can expect from life behind the scenes.

Sarah Owen

How to progress as a chef at Greene King

Teaser

Kitchen

Content Type

Blogs

Publish date

04/15/2026

Summary

The UK’s chef shortage makes this the perfect opportunity to climb the ranks in the kitchen. Whether you’ve got your sights set on the head chef role or just starting out on your culinary journey, th

Teaser

Whether you’ve got your sights set on the head chef role or just starting out on your culinary journey, there’s no better place to build a career than in a Greene King kitchen.

Rachel Lang

Greene King chef in the kitchen serving up food

3 quick steps to help you find your next kitchen job

Teaser

Kitchen

Content Type

Blogs

Publish date

04/01/2026

Summary

Searching for your next big kitchen job? At Greene King, we’re looking for Kitchen Managers, Kitchen Assistants, and Chefs to serve up some delicious dishes in our kitchens. Finding the perfect kit

Teaser

Finding the perfect kitchen job can seem like navigating a maze but with our 3 top tips, you’ll be on your way to landing the right one for you in no time at all.

Lindsey Butler

Career advice

Kitchen Manager holding two plates of food

Kitchen Manager Job Description: Roles & Responsibilities

Teaser

Kitchen

Content Type

Blogs

Publish date

03/17/2026

Summary

Kitchen manager jobs are at the heart of every unforgettable experience in our pubs and restaurants. Behind every tasty dish, there’s someone making sure the kitchen runs smoothly and standards never

Teaser

Kitchen managers: they're the main ingredient in a recipe for success in any restaurant! They know how to handle the heat in a bustling kitchen. Are you a leader who can inspire and motivate your team to greatness?

Carol Watson

Day in the life

assistant manager at Greene King on the till with team member - both smiling

What does an Assistant Manager in a pub do?

Teaser

Management

Content Type

Blogs

Publish date

03/16/2026

Summary

The secret to a great pub isn’t just what’s on tap (though that helps). It’s the people keeping everything running smoothly behind the scenes and on the floor. That’s where assistant manager jobs at G

Teaser

Learn about the duties of an assistant manager, the qualifications needed for this role, what makes a good assistant manager, and who you’ll be working with.

Kelly Batho

Career progression

International Women's Day Stories: Amy Simpson

Teaser

A day in the life

Content Type

Blogs

Publish date

03/04/2026

Summary

To celebrate International Women’s Day and Neurodiversity Celebration Week this March, Greene Sky and Ability are sharing the stories and experiences of inspirational neurodivergent women at G

Teaser

To celebrate International Women’s Day and Neurodiversity Celebration Week this March, Greene Sky and Ability are sharing the stories and experiences of inspirational neurodivergent women at Greene King. In this edition, we speak to Amy Simpson, Marketing Planning Manager in the Greene King Pubs Division.

Greene Sky

International Women's Day Stories: Glen Blackwell

Teaser

A day in the life

Content Type

Blogs

Publish date

03/04/2026

Summary

To celebrate International Women's Day and Neurodiversity Celebration Week, both in March, Greene Sky and Ability are sharing the stories and experiences of inspirational neurodiverse women at

Teaser

To celebrate International Women's Day and Neurodiversity Celebration Week, both in March, Greene Sky and Ability are sharing the stories and experiences of inspirational neurodiverse women at Greene King. In this edition, we're talking to Glen Blackwell, Senior Integration Manager at Greene King, and a member of Greene Sky. Glen's wife, along with his three daughters, all have different lived experiences of neurodiversity.

Greene Sky

International Women's Day Stories: Kayleigh Davies

Teaser

A day in the life

Content Type

Blogs

Publish date

03/04/2026

Summary

To celebrate International Women's Day and Neurodiversity Celebration Week, both in March, Greene Sky and Ability are sharing the stories and experiences of inspirational neurodiverse women at

Teaser

Greene Sky

International Women's Day Stories: MJ Hynard

Teaser

A day in the life

Content Type

Blogs

Publish date

03/03/2026

Summary

To celebrate International Women's Day and Neurodiversity Celebration Week, both in March, Greene Sky and Ability are sharing the stories and experiences of inspirational neurodiverse women at

Teaser

Greene Sky

View all

Kitchen Manager jobs across Southern England

Kitchen Manager jobs across Southern England

Kitchen Manager jobs across Southern England

Kitchen Manager jobs across Southern England

How to be a Great General Manager: Key Insights and Traits

WHAT IS A GENERAL MANAGER?

WHERE DO GENERAL MANAGERS FIT INTO OUR BUSINESS?

WHY ARE GENERAL MANAGERS IMPORTANT TO THE SUCCESS OF A BUSINESS?

HOW TO BE A GREAT GENERAL MANAGER

UNLEASH YOUR LEADERSHIP POTENTIAL AS A GENERAL MANAGER

Tags

Kitchen Manager jobs across Southern England

Kitchen Manager jobs across Southern England

Kitchen Manager jobs across Southern England

Kitchen Manager jobs across Southern England

How to be a Great General Manager: Key Insights and Traits

WHAT IS A GENERAL MANAGER?

WHERE DO GENERAL MANAGERS FIT INTO OUR BUSINESS?

WHY ARE GENERAL MANAGERS IMPORTANT TO THE SUCCESS OF A BUSINESS?

HOW TO BE A GREAT GENERAL MANAGER

UNLEASH YOUR LEADERSHIP POTENTIAL AS A GENERAL MANAGER

Tags

FIND A JOB