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What does an Assistant Manager in a pub do?

Kelly  Batho our consultant managing the role

The secret to a great pub isn’t just what’s on tap (though that helps). It’s the people keeping everything running smoothly behind the scenes and on the floor. That’s where assistant manager jobs at Greene King come in.


If you’ve built solid hospitality experience and you’re ready to step into leadership, an assistant pub manager role could be exactly what you’re looking for.


Here, we’ll break down what assistant pub manager jobs involve, the skills you’ll use every day, and how the role can help you progress your career in hospitality.

What does an assistant pub manager do?

An assistant pub manager plays a central role in the day-to-day running of the pub. You’ll work closely with the General Manager to lead shifts, support the team, and make sure customers receive the warm, welcoming service Greene King is known for.


It’s a hands-on role where no two days are the same. One moment you might be jumping in to support service, the next you’ll be helping a team member grow in confidence or handling a customer query. The aim is simple: keep the pub running smoothly and help everyone have a great shift.

What are the main responsibilities in assistant manager jobs?

Assistant manager jobs combine leadership with practical pub management. You’ll be trusted to take responsibility and make decisions that keep the pub moving.


A typical assistant pub manager role includes:


  • Leading shifts and supporting day-to-day operations
  • Working alongside the General Manager to keep the pub running smoothly
  • Maintaining high standards across service, cleanliness and safety
  • Supporting, coaching and motivating the team
  • Handling customer feedback and resolving issues calmly
  • Stepping up to lead when the General Manager is away

The kind of people assistant pub manager jobs suit

Assistant Manager roles are a great fit if you enjoy responsibility and like being part of the action. You don’t need to have all the answers, but you do need to be comfortable leading others and staying calm when things get busy.


Assistant pub manager jobs are well suited to people who:


  • Have experience in a busy pub or hospitality environment
  • Enjoy supporting and developing others
  • Are confident making decisions on shift
  • Care about high standards and consistency
  • Like working in a role where every day is different

The skills that make a great Assistant Manager

Great Assistant Managers lead by example, communicate clearly, and help teams perform at their best.


Key assistant manager skills include:


  • Strong people skills and clear communication
  • The ability to stay organised under pressure
  • A customer-first mindset
  • Confidence leading teams during busy services
  • Attention to detail when it comes to standards and safety


These are skills that grow quickly in assistant manager jobs and stay with you throughout your career.

Who does an assistant pub manager work with?

Assistant Managers work across the whole pub and build strong working relationships with different teams.


You’ll be part of a team that pulls together, especially when it matters most, and work closely with:


  • General Managers, supporting daily operations and decision-making
  • Bar and floor teams, leading service and supporting development
  • Kitchen teams, helping service run smoothly during busy periods
  • Customers, making sure every visit is a positive one

Progression from assistant manager jobs

For many people, assistant manager jobs are the step that opens the door to long-term management roles. A large number of our General Managers started out as Assistant Managers, learning the ropes and building confidence along the way.


At Greene King, we untap potential through development opportunities and clear pathways into senior pub management. Whether you’re aiming for a General Manager role or want to continue developing within pub leadership, this role gives you a strong foundation.


Start your journey as an Assistant Manager


Assistant pub manager jobs at Greene King are about creating pubs where teams enjoy coming to work and customers feel welcome every time. If you’re ready to take the next step, explore our current assistant manager jobs and find the role that’s right for you.



Kelly  Batho our consultant managing the role

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