Senior Communications Manager FTC

This is a strategic communications role, drawing on employee insight and personas to define the channels which should be managed by the central communications team and how they align to the communications channels and plans managed in our business divisions and functions.

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.  

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…

Your role as Senior Communications Manager

• Develop the internal communication channel strategy to ensure we have the right channels, addressing the right audiences within our new organisation design.
• Lead the development of our existing digital communication channels within an umbrella strategy, guiding the development of each platform.
• Take direct ownership for our employee app and our intranet and a create strategy to drive engagement with each.
• Create a plan of campaigns to maintain engagement throughout the year.
• Create a plan to create engaging content for all channels, drafting material for the exec board and other senior stakeholders.
• Operate a news service to the division and functions.
• Ensure the highest editorial standards in all communication channels.
• Advise communication managers on approaches to coaching and influencing senior leaders.
• Track the effectiveness of all internal communication channels and recommend improvements.
• Develop a tone of voice which is right for each channel and advise communicators on how and when to adopt it.

What you’ll bring… 

• 5+years of internal communication experience in a national organisation.
• Excellent knowledge of internal communication channels and innovation.
• Evidence of management experience and a collaborative style.
• simple and easy-to-understand messages.
• Exemplary writing skills, strong attention to detail and the ability to adapt messaging according to the audience.
• Keen eye and attention to detail.
• Excellent digital skills and knowledge including intranet platforms such as Sharepoint, Yammer, Slack etc
• Experience of advising and coaching senior leaders when required.
• Exemplary writing skills.
• Strong influencing skills and ability to present sensitively to audiences at all levels of the organisations.
• Ability to work under pressure with good humour
• Pragmatic, practical and flexible.
• Good at storytelling, creative and innovative
• Proven planning skills and the ability to deliver projects within inter-departmental teams