Digital Test Manager

At Greene King we believe Digital will enable us to deliver a step change in the pub experience. We obsess over building best in class user and customer experiences across our digital products and transformation programmes.  We will live up to being the pride of British hospitality by making sure we deliver digital products that fit in to our physical experiences seamlessly and to ensure our customers come back time and time again.

You will build and lead a new Digital Testing Centre of Excellence (CoE). This new CoE will define the testing strategies, models and ways of working to ensure that the Digital platforms are supported by robustly tested, resilient technology. You will work with external partners test teams to drive agility, quality and cost effective delivery for Greene King whilst also building our own inhouse capabilities as we take greater ownership of our technology strategy and delivery.

Reporting to the Head of Engineering, and working with other CoE leads, you will be a key part of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to our corporate vision and strategy, fully supporting our customers and pub teams in delivering our Digital products.

This role will play a key role in the wider modernisation of the IT function and as such you will have a strong background in establishing and running digital test functions based on modern technologies and industry best practice and shaping new ways of working supported by automation and tooling to maximise throughput and reliability

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could be eligible for £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…

In your role as Digital Test Manager you will...                                             

•  Line management of team members including performance management and the development and retention of the team
• Resource and recruit a new Digital Test CoE to include capabilities around test management and operation, , user acceptance testing and end to end testing
• Create testing strategies, standards, processes, tooling and reference solutions for the engineering and technical work performed in the department in conjunction with the Head of Engineering
• Work with all CoE teams to ensure well planned environment and data provision across the Digital estate and instigate robust release planning across delivery phases and environments                                                          
• Identify and engage partners and internal teams with best practise around test strategy and operation, automation testing, incorporation of CI/CD principles, security standards and performance testing.
• Measure, report and govern test and quality performance to ensure compliance and necessary quality standards.
• Work with the Senior Digital Support Manager to establish clear processes and strategies for the safe and efficient handover of code from product and project teams into support operations including Operational Acceptance Testing,
• Work with project and product teams to estimate and resource initiatives and proactively engage to continuously improve operational effectiveness, cost and agility, whilst also removing and mitigating challenges to ensure successful delivery
• Evaluate Greene King’s requirements for future testing resourcing and capabilities
• Consult and engage as part of Greene King’s strategy to expand Digital development capabilities inhouse and initiate and manage testing initiatives and projects to support this
• Investigate opportunities to exploit approaches that will have a measurable effect on process effectiveness, and quality with associated benefits to the business.
• Encourage the wider adoption of digital test strategy and principles across the wider Greene King group, being a catalyst for change and improvement

What you'll bring...

• In depth knowledge of testing practice within the Software Delivery Lifecycle, an advocate of Quality Assurance, Continuous Improvement and industry recognised Best Practices
• Experience of various project development methodologies. Flexibility to work in Agile, waterfall and hybrid environments
• Experience of building, leading and managing Test functions
• Strong technical test skills, both functional and non-functional, manual and automation across system, system integration and user acceptance test phases
• Understanding of automated quality pipelines and how testing can and should be incorporated
• Experience of managing third party suppliers to agreed test strategies and have evidence of increasing value received
• Experience of working on a multi-stream delivery model
• Experience and knowledge of data governance with strong understanding of data dependencies and structures
• Experience of testing across a range of core technologies
  • Web
  • App
  • Integrations and APIs
  • Customer Data platforms

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