General Manager

Forget your average pub! The Durell Arms in Fulham is about to embark on a stunning refurbishment, and it's anything but ordinary. Imagine bubbling craft brews on tap, alongside delicious food that'll tantalise your taste buds. 

We're searching for the maestro of this exciting new chapter: a General Manager who's more than just a manager. We need a visionary, a whirlwind of ideas, a champion of eccentricity. Someone who doesn't just follow trends, but sets them ablaze.

We create unique and welcoming pubs in the heart of London. Each pub has its own personality, and The Durell Arms is poised to become Fulham's favourite local haunt. We're all about fostering a sense of community and providing a place to relax, have fun, and connect with friends and family.

As General Manager, you’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example making sure our customers, and teams, have a great time. 

Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…

What you'll do as a General Manager... 

• Work with your business development manager and management team to grow pub sales 

• Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers 

• You will recruit & develop your team to ensure they have the knowledge needed to delight our customers 

• Be a champion of brand standards & ensure customer & team safety at all times 

What you'll bring... 

• Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub 

• You're great with people, and as a result, have great communication and leadership skills 

• You’ll be business savvy, with a keen eye for P&L control 

• You'll embrace individuality and care for others, your pub and the environment 

• Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential! 

• You're keen to learn and happiest when you succeed at something new