Assistant Manager

As an Assistant Manager, you will be a key member of the leadership team, supporting the General Manager with the day to day running of the business.

You will help lead a large and energetic team, ensuring high operational standards, excellent customer service and strong business performance across food, drink and events.

This role would suit an experienced Duty Manager, Assistant Manager or Pub Manager looking to take the next step in their career.

Key Responsibilities

• Support the General Manager with the day to day operation of the business.
• Lead shifts and ensure high standards of service across food, drink and events.
• Inspire, coach and develop team members to perform at their best.
• Deliver memorable guest experiences and encourage repeat custom.
• Identify and drive sales opportunities to support business performance.
• Maintain high standards of food safety, compliance, cleanliness and health and safety.
• Act as a positive role model for company values, culture and customer service.
• Take responsibility for the business and team in the General Manager’s absence.
• Help create a positive, motivating and inclusive working environment

The Anchor Bankside, Southwark, London

The Anchor is one of London’s most recognisable riverside pubs, located close to Borough Market, London Bridge and Shakespeare’s Globe. Combining historic character with a vibrant and welcoming atmosphere, the venue attracts a diverse range of customers, including local residents, city professionals and tourists.

Part of the Greene King family, The Anchor is committed to developing its people, supporting career progression and creating opportunities for ambitious hospitality professionals.

With a busy food operation, thriving bar business and prime riverside location, The Anchor provides an exciting and fast-paced environment where employees can gain valuable experience and develop their hospitality careers.

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Essential / Desired Skills

• Previous experience in a hospitality leadership or supervisory role, ideally within pubs, bars or a high-volume hospitality environment.
• Strong people management, coaching and team development skills.
• Excellent customer service skills and a genuine passion for creating outstanding guest experiences.
• Confident leadership style with the ability to motivate and inspire a team.
• Good commercial awareness and an understanding of sales and business performance.
• Strong problem-solving skills with a proactive approach.
• Ability to remain calm, organised and focused in a busy, fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to take ownership and make decisions when required.
• A genuine interest in developing a long-term career within the hospitality industry.