Team Leader

Forget your average pub! The Bishop in Dulwich has just had a stunning £500,000 refurbishment, and it's anything but ordinary. Imagine bubbling craft brews on tap, alongside delicious food that'll tantalize your taste buds. Picture live music electrifying the atmosphere, and legendary Rockaoke nights where you can unleash your inner rockstar.

Are You Ready to Lead and Grow?

We’re on the lookout for an ambitious Team Leader to join our team at The Bishop in Dulwich.

As a Team Leader, you’ll play a crucial role in driving the success of our pub. You’ll be responsible for leading and motivating your team, delivering exceptional customer service, and ensuring smooth operations.

This is an ideal opportunity for someone who:

• Aspires to a management role
• Enjoys working in a fast-paced environment
• Is passionate about hospitality
• Has a strong work ethic and a positive attitude

Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.

We’re all about rewarding our teams hard work, that’s why…

You’ll receive a competitive salary, tronc payments and pension contribution as well as:

• The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Wage Stream – Access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank
• Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit
• Deputise for the management team and resolve any issues that arise in their absence
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift
• A positive can-do attitude and be a real team player