Receptionist
- Venture Hotels
- Full time
- Poole
Antelope (Poole) , Poole , BH15 1BP
Great news! We will let you know when a new job like this has been added!
Job description
This vacancy has now expired. Please see similar roles below...
As a Receptionist, you will help our customers check in on arrival and support in resolving any issues they may have during their stay. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
There has never been a better time to join our evolving hotel company and be part of this incredible journey. A multi-year development plan to transform our properties into boutique design-led hotels, with a fresh and local approach to dining, means we will provide our guests with a luxurious setting in which to unwind.
We’re all about rewarding our teams hard work, that’s why…
You’ll receive a competitive salary, tronc payments and pension contribution as well as:
- The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Wage Stream – Access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank
- Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!
As a Receptionist, you will...
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Meet and greet our customers and check them into their hotel room upon arrival
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay
- Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
What you’ll bring…
- Willingness to learn and expand your skills
- Have a great eye for detail, making sure every pint is poured to perfection
- A passion for giving great service and making sure every customer receives a warm welcome
- A positive can-do attitude and be a real team player
Experience is a benifit, but can train in the role, but must be confident with complters, emails and answering the phone
Great news! We will let you know when a new job like this has been added!
WHAT CAN A APPRENTICESHIP DO FOR YOU?
Are you looking to jumpstart your career in the hospitality industry? Look no further than Greene King Apprenticeships!
Whether you’re interested in cheffing it up in the kitchen, pouring crazy cocktails, or leading a team to new heights - this is a unique opportunity to take your career to the next level. You can get a lot out of an Apprenticeship, so let’s dive straight into it:
DAY IN THE LIFE OF A TEAM MEMBER
Get a glimpse into a day in the life of our bar and waiting staff! In this video, you’ll experience the pace, precision, and personality that go into delivering excellent service—from preparing drinks and taking orders to creating memorable moments for our guests.
Everyday Inclusion
At Greene King we're setting the bar for Inclusion & Diversity. We are on a journey towards Everyday Inclusion where everyone feels welcome, can thrive and truly belong.
With external commitments like the Valuable 500, our Calling Time on Racism manifesto and community partnerships.
We have a clear plan based on education, awareness and activity that's already making an impact. We value the diversity of our people and are working to increase this, by joining us on this journey you can help us to shape our future inclusive culture..
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