Operations Administrator

As an Operations Administrator you will provide a high standards of administration and customer service to both our internal and external customers. The ideal candidate will be a strong team player who is highly motivated and enthusiastic with the ability to prioritise daily administrative tasks and customer service enquiries.

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.  

We’re all about rewarding our teams hard work, that’s why… 

You’ll receive a competitive salary, pension contribution as well as: 

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.   
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. 
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!  
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. 

• Refer a friend – Who do you know who could be interested in a new role? When they are placed, you could receive up to £1,000 for referring them! 
• Wage Stream – access your wage before payday for when life happens.  
• Retail discounts – receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… 

Your role as an Operations Administrator  

• Primarily provide administration support to the Operations teams and Commercial function
• Provide a high level of customer service to both internal and external customers
• Record communications from internal and external customers
• Maintain and respond to administrational mailboxes
• Co-ordinate key communication letters to Licensees

What you’ll bring…  

• Strong communication and interpersonal skills
• Leads by example and demonstrates great customer service
• Able to plan own workload and balance conflicting priorities
• High level of accuracy with attention to detail
• Ability to work in a team environment as well as under own initiative

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