Digital Business Analyst

As a Digital Business Analyst, you will be proactive, detail oriented and support the digital capability across the business as we continue to grow our mobile applications.

At Greene King we believe Digital will enable us to deliver a step change in the pub experience. We obsess over building best in class user and customer experiences across our digital products and programmes.  We are the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.

In reward for your hard work, you will receive...

You will receive a competitive salary, pension contribution as well as:

• Agile working policy – you will be able to work remotely for the majority of this role, with travel required to our Burton office/supplier’s office once a month on average.
• 33 days Holiday – With the opportunity to buy an additional 5 days!
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so, you can enjoy a weekend away without breaking the bank
• Discounted Dental & Health Insurance
• Life Assurance – Up to 4 times your salary!
• Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!
• Refer a friend – Who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…
• The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 

Your role as Digital Business Analyst

• Support the Product Owner & produce technical backlog items, ensuring they are ready to take into the sprint
• Drive analysis of business requirements, translating to functional and non-functional requirements, to support continuous improvement and strategy.
• Contribute to cross-functional working with the wider organisation and Product team to plan initiatives.
• Refine, implement, and support the launch/ continuous improvements of technology, including third party software
• Engage with key stakeholders to understand where changes may impact other departments, keeping them up to date with product progress.
• Capture and ensure traceability of requirements from multiple ongoing projects that may impact the mobile app

What you’ll bring…

• Exceptional business analysis skills, able to analyse and map complex business and systems processes and develop effective solutions to customer, business, and technical challenges
• Experience developing and delivering customer facing products ideally in a retail, hospitality, leisure, travel, or equivalent environment
• Experience using analytics tools.
• Experience working within an agile, scrum environment in a digital product development
• Strong stakeholder engagement, able to develop trusted working relationships across business boundaries
• Strong communications skills, able to analyse and communicate technical concepts to create practical solutions and influence decisions

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