Customer Sales Representative

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.

We’re all about rewarding our teams hard work, that’s why… 

You’ll receive a competitive salary, pension contribution as well as: 

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.   
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. 
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!  
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. 

• Refer a friend – Who do you know who could be interested in a new role? When they are placed, you could receive up to £1,000 for referring them!
• Wage Stream – access your wage before payday for when life happens.  
• Retail discounts – receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… 

As a Customer Sales Representative you will be a key part of ensuring our customers are receiving the best offers alongside their products. Your ability to promote and upsell will ensure you are of significant strength to your team.

This is a part time role working 27.5 hours per week, Monday to Friday 9.30 till 3.30pm or similar. Greene King support agile working which means you would be welcome to work from home for up to 2 days per week after training.

Your role as a Customer Sales Representative

• Manage and action incoming calls within targeted timeframes
• Contact customers using the outbound schedule and accurately take order requirements
• Provide a high level of customer care by ensuring any interactions are friendly and professional
• Maximise on all orders and promotions where relevant to achieve agreed targets
• Collaborate with colleagues and other teams to ensure a consistent customer journey

What you’ll bring…

• Experience within customer care, sales, or administration
• Excellent computer skills, including Excel and Outlook
• Ability to provide customer centric solutions
• Passionate about the customer journey
• Positivity and motivation to succeed