Assistant Manager
Great news! We will let you know when a new job like this has been added!
Job description
What's the opportunity?
As Assistant Manager, you'll work closely with the General Manager to support the day-to-day running of the business, lead the team and ensure every guest receives a warm welcome and outstanding service.
Support hotel operations: Help oversee the smooth running of our 34-bedroom hotel, ensuring guests enjoy a comfortable and memorable stay.
Lead and inspire the team: Motivate, coach and support team members, creating a positive environment where everyone can thrive.
Deliver exceptional customer service: Make every guest feel welcome, whether they're joining us for a meal, staying overnight or celebrating a special occasion.
Keep the business running smoothly: Support with rotas, staffing, daily operations and maintaining high standards across the pub and hotel.
Make celebrations special: Help deliver fantastic events and gatherings, ensuring every detail contributes to a great guest experience.
Drive business performance: Support the General Manager with sales, stock, labour costs and overall profitability.
Maintain high standards: Take pride in cleanliness, safety, compliance and the presentation of our pub, restaurant and hotel.
The De Trafford Arms, Alderley Edge
Assistant Manager
Salary £31,000 - £35,000 + Bonus
Love hospitality, enjoy leading a team and ready to be part of a characterful countryside pub and hotel? Join us at The De Trafford Arms!
Nestled in the beautiful village of Alderley Edge, The De Trafford Arms is a traditional countryside pub with over 200 years of history and plenty of character. We combine the charm of a classic pub with the comforts of a modern hotel, welcoming locals, overnight guests and visitors looking for great food and a memorable stay.
From hearty pub classics, including pies, steaks and burgers, to our 34 en-suite bedrooms, delicious breakfasts and special celebrations, there's always something happening here.
We're looking for an experienced Assistant Manager who is passionate about hospitality, a natural people person and confident in helping manage both our pub and hotel operations.
What's in it for you?
At Greene King, we're committed to helping our people grow, succeed and enjoy what they do.
Career development: Access to training, apprenticeships and opportunities to progress across Greene King.
Pub discounts: Enjoy 33% off at Greene King pubs, plus 15% off for friends and family.
Greene King Inns savings: 50% off for you and 25% off for friends and family.
Financial wellbeing: Access to Wagestream to help you manage your pay.
Extra perks: Retail discounts, family-friendly benefits and an Employee Assistance Programme.
Recommend a friend: Earn up to £1,500 when you introduce someone to Greene King.
CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG
We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.
Ready to join The De Trafford Arms?
If you're an experienced hospitality manager who loves bringing people together, knows how to inspire a team and takes pride in creating exceptional guest experiences, we'd love to hear from you.
Bring your experience. Lead with passion. Make The De Trafford Arms a destination guests love to return to!
What we're looking for
We're ideally looking for someone with previous hospitality management experience, particularly within a pub, restaurant or hotel environment. You'll be confident managing a team and understand the importance of delivering excellent service across different areas of the business.
You'll bring:
Strong people-management skills and the ability to lead by example.
A genuine passion for hospitality and outstanding customer service.
Excellent communication and relationship-building skills.
Confidence handling guest feedback and resolving issues professionally.
Good organisation and the ability to manage competing priorities.
Commercial awareness and an understanding of business performance.
A hands-on approach, positive attitude and willingness to get involved.
Personal Licence
As this role may involve covering the business in the General Manager's absence, you'll need to be eligible to hold a Personal Licence. You don't need to have one when you apply. If you're successful, Greene King will support you through the process of obtaining your licence.
Great news! We will let you know when a new job like this has been added!
DAY IN THE LIFE OF A TEAM MEMBER
Get a glimpse into a day in the life of our bar and waiting staff! In this video, you’ll experience the pace, precision, and personality that go into delivering excellent service—from preparing drinks and taking orders to creating memorable moments for our guests.
WHAT CAN A APPRENTICESHIP DO FOR YOU?
Are you looking to jumpstart your career in the hospitality industry? Look no further than Greene King Apprenticeships!
Whether you’re interested in cheffing it up in the kitchen, pouring crazy cocktails, or leading a team to new heights - this is a unique opportunity to take your career to the next level. You can get a lot out of an Apprenticeship, so let’s dive straight into it:
Everyday Inclusion
At Greene King we're setting the bar for Inclusion & Diversity. We are on a journey towards Everyday Inclusion where everyone feels welcome, can thrive and truly belong.
With external commitments like the Valuable 500, our Calling Time on Racism manifesto and community partnerships.
We have a clear plan based on education, awareness and activity that's already making an impact. We value the diversity of our people and are working to increase this, by joining us on this journey you can help us to shape our future inclusive culture..
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