Waiting Staff

As Front of House Team Member, you will be key to creating unforgettable moments for customers, whether you’re putting a smile on customers’ faces or recommending meals off the menu. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

There has never been a better time to join our evolving hotel company and be part of this incredible journey. A multi-year development plan to transform our properties into boutique design-led hotels, with a fresh and local approach to dining, means we will provide our guests with a luxurious setting in which to unwind.

We’re all about rewarding our teams hard work, that’s why…

You’ll receive a competitive salary, tronc payments and pension contribution as well as:

• The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Wage Stream – Access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank
• Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!

As Front of House Team Member, you will...

• Provide customers with a heartfelt and memorable experience each and every time they visit
• Know the menu inside out, offering recommendations to customers
• Greet, serve food and look after our customers whilst they dine with us
• Bar service in preparing drinks which meets specs and customer expectations
• Make sure front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
• Hours include weekdays and weekends
• Approximately 30-35 hours per week
• Due to serving of drinks you must be 18 years or over.

What you’ll bring…

• Willingness to learn and expand your skills
• Have a great eye for detail, making sure every pint is poured to perfection
• A passion for giving great service and making sure every customer receives a warm welcome
• A positive can-do attitude and be a real team player

• Previous experience within restaurant and bar environment
• Excellent communication skills
• High attention to detail
• Ability to act with initiative
• Supportive team player
• Confidence to interact with key clients, members and guests