Vendor Manager

As IT Vendor Manager, you will…

• Build strong, collaborative relationships with suppliers, ensuring they meet Greene King’s standards.
• Negotiate and manage vendor contracts, SLAs, renewals and amendments.
• Monitor vendor performance and lead regular reviews to maintain service quality.
• Work closely with procurement, IT, operations and finance to align vendor delivery with business needs.
• Identify and mitigate risks across the supply chain.
• Drive continuous improvement across vendor management processes.

What you’ll bring…

• Experience in vendor management, ideally within retail or hospitality.
• Strong negotiation and contract management skills.
• Excellent communication and relationship‑building abilities.
• Confidence managing multiple vendors and prioritising effectively.
• Strong analytical skills with experience in performance and risk management.

Join us at Greene King, the country’s leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British – the pub experience.

As an IT Vendor Manager, you will play a key role in overseeing and optimising relationships with a wide range of suppliers, ensuring high‑quality service delivery that supports our technology operations. You’ll work closely with teams across the business to manage contracts, improve performance, and help drive value and innovation.

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…