Revenue Administrator ( 6 month FTC)

We are looking to recruit a Revenue Administrator (6 month FTC basis) to join our team supporting over 130 hotels based out of our Burton Upon Trent offices on a hybrid working/agile working basis.  As Revenues Administrator an interest/understanding of Hotel Revenue Management coupled with strong Excel and IT skills is required coupled with great customer services skills/stakeholder engagement.

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.  

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could receive £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…

Your role as a Revenue Administrator...

• Centrally support all aspects of pricing and availability for the hotels using our Revenue Management System (IDeaS), and Rezlynx.
•  Managing the channel manager (Guestline/Room-Lynx) to ensure that all links are working efficiently between our reservations system and the third party booking sites.
• Supporting the hotels which are not on Ideas revenue management system by checking daily analysis of prices, Competitors, and forecasts
•  Tracking and sharing production from each booking channel on a daily, weekly and monthly basis for each brand.
• Ensuring  all booking channels are active with correct content including images, rates and policies.
• Regular daily proactive problem solving responding to email and telephone enquiries.
• Liaising with Hotel Managers and Staff in regards to their booking systems, rates and availability.
• Creating and maintaining rate plans in rezlynx for promotional campaigns and local activity.
• Ownership of Reporting via our in-house systems (Cognos 10) 

What you'll bring...

• Experience in revenue management or related role is preferred.
• Strong Excel Skills.
• Knowledge of booking agents such as Booking.com, Expedia and GDS channel
•  Experience in Guestline products such as RezLynx & Room-Lynx preferred but not essential
•  Perform job functions with attention to detail, speed and accuracy
• Proven track with working with hotels.
• Prioritize, organize and follow up.
• Be a clear thinker, remaining calm in resolving problems using good judgment.

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