Media Operations Manager

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.  

As a Media Operations Manager, you will accelerate and protect growth in Media support for Greene King Group by managing operating infrastructure, from BAU workflows and process improvements within channel teams, supporting media reporting and communications with Managed Divisions and other Central Functions, connecting to IT and Digital and Insights.

As Media Operations Manager, you will…

• Own key Growth Engine development Programme, with a tech budget of £1.2m, supporting Media channels – KPI: delivery of £5.6m Contribution benefit in 2026.
• Hold responsibility for Media reporting processes, and build out unified media reporting infrastructure and dashboards. Deliver a £3m sales benefit from improved reporting and insight.
• Manage team budget process including P6F and Business Planning process in partnership with Corporate Finance across all Media channels.
• Create appropriate agency governance framework, and then own process in partnership with channel owners/relationship owners.
• Support Media team, Finance and IT with new agency onboarding and integration and then ongoing governance process.
• Develop Media comms schedule to promote business understanding of Media across senior stakeholders, Marketing/Finance teams, and broader business operations.

What you’ll bring…

• Thorough understanding of media principles, gained in either agency or client-side media team.
• Demonstrable track record of delivery and an ability to lead, plan and execute projects to an extremely high standard and to demanding deadlines.
• Ability to express complex technical/media concepts simply and effectively.
• Understanding media measurement metrics and challenges.
• Experience in producing clear and insightful presentations that deliver key messaging at the appropriate level of the organization.

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…