Business Development Manager

As a business development manager, you will lead and grow your teams, helping them achieve their full potential. With the opportunity to oversee your own collection of pubs, you'll come up with innovative ideas, take calculated risks, and make the necessary adjustments to serve the needs of your customers.

Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.

Your role as Business Development Manager, you will… 

• To help drive the voice of the Guest in MPCo by analysing and providing data to the wider MPCo team which can then be used to help deliver the MPCo brand strategy and proposition
• Working with various internal and external stakeholders across both MPCo and GK to help understand and improve the Guest experience within MPCo’s pubs utilising guest data and insight.
• Supporting the MPCo Operational Team with day-to-day tasks that support team effectiveness and efficiencies at all levels

What you’ll bring…  

• Awareness of external hospitality market trends
• Sound understanding of the Hospitality Industry preferred
• Knowledge of different reporting tools and platforms such as Reputation, Clarabridge and IPSOS
• Knowledge & experience of using BI reporting tools systems is desirable
• Confident in data analysis and an understanding of how to present it in a simple yet actionable manner
• Commercial and operational awareness – being able to link insight to financials
• Ability to put the guest first, be it our guests in our pubs, or our internal stakeholders
• Inquisitive and can investigate and interrogate data
• A self-starter, someone who can work under their own steam and take initiative in a pro-active manner
• Strong builder of relationships with key stakeholders (internal and external)
• A good communicator and storyteller, with the ability to present and engage at all levels
• Organised and efficient, a good planner that can work to timelines and deadlines
• Able to collaborate with external experts and functions and teams in the wider GK business
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• Well-being and resilience
• Adapting and growing the business

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wage Stream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…