Bookings Partner

As a Bookings Partner you will help our divisional and operational teams to maximise the commercial value of our table bookings & management system. You will coordinate and support the ongoing use and development of the bookings and events system, working with key stakeholders to ensure smooth management, integration and data analysis.

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.  

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…

Closing date for applications is Monday 23rd December 2024

Your role as a Bookings Partner...

• To highlight key metrics for growth from reporting and dial-ins within Brand/Division which could influence and support strategic marketing plans and commercial growth through capacity.

• To build relationships with internal stakeholders so we work together effectively with other members of our wider bookings team, e.g. digital teams, brand marketing teams, IT, etc.

• To carry out regular audits of data within the system to ensure data quality standards are being met, including compliance to Brand/Division ambitions.

• To manage the end-to-end process for investments and brands swaps.

• To action and manage PQS tickets in line with agreed SLAs to ensure pubs receive required support

What you’ll bring… 

• Ability to evaluate success from performance metrics and commercial awareness to identify short and long term opportunities to benefit the business
• Experience of partnering key stakeholders from BUD to GM – challenging / influencing / communicating / building relationships. 
• Ability to work consistently at pace to agreed processes and SLAs, with a high degree of accuracy. 
  Experience of delivering training to inspire users to use the system as intended

• Knowledge of all our brands and operational ways of working

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