At Greene King we believe Digital will enable us to deliver a step change in the pub experience. We obsess over building best in class user and customer experiences across our digital products and programmes. We will live up to being the pride of British hospitality by making sure we deliver digital products that fit in to our physical experiences seamlessly; and to ensure our customers come back time and time again.
The Technical Product Owner – Integrations is responsible for owning and shaping the organisation’s integration and API platform capabilities, enabling seamless connectivity across our digital ecosystem.
This role focuses on how systems, products, and data flows interact, ensuring integration services are scalable, reusable, and reliable. Working closely with engineering and stakeholders across multiple teams, the role plays a critical part in enabling faster delivery, stronger platform foundations, and improved customer and colleague experiences.
- Own the vision, roadmap, and backlog for integration and API capabilities across the digital landscape.
- Define and maintain API contracts, integration standards, and patterns that enable reuse and consistency across teams.
- Shape how services and systems interact, ensuring integrations are well‑designed, documented, and fit for purpose.
- Act as the primary point of accountability for integration capabilities used by multiple products and teams.
- Clear ownership, consistency, and quality of integration patterns across the ecosystem.
- Work closely with engineering to translate platform and integration needs into technically sound, deliverable outcomes.
- Engage with stakeholders across the business to understand integration requirements and ensure solutions meet broader organisational needs.
- Promote reuse of shared integration services to reduce duplication and improve delivery efficiency.
- Contribute to shaping modern integration architecture and supporting long‑term platform strategy.
- Responsible for the development of integrations across our digital products
- Translate high-level product roadmap into achievable product backlog items across multiple digital products
- Provide insight for defining and planning the overall Product Roadmap based on specialised knowledge in your area
- Drive performance of your product KPIs and test and optimise; adoption, reuse of APIs and integration services
- Use data and customer insight to inform the decision-making process
- Work closely with internal engineering team to ensure the best possible outcomes and solutions
- Help educate and embed product methodology within the business
- To be the voice of the customer for integrated experiences within the business
Company Description
Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Qualifications
- Experience working in a Product Owner or Product Manager role within a technical or platform‑oriented environment.
- Experience writing detailed User Stories, Acceptance Criteria, etc.
- Strong understanding of APIs, integrations, data flows, and system connectivity.
- Experience working with and developing consumer-facing digital technologies, such as apps, websites, marketing technology ideally in a retail, hospitality, leisure, travel, or equivalent environment.
- Exceptional business analysis skills, able to analyse and map complex business and systems processes and develop effective solutions to customer, business and technical challenges.
- Strong stakeholder engagement, able to develop trusted working relationships across business boundaries
- Strong leadership and influencing skills
- To be able to work collaboratively and communicate effectively to the wider business
- An intellectual approach and ability to quickly grasp concepts and solve complex problems
