Soft Play Team Leader

As a Soft Play Team Leader, you’ll lead by example in maintaining high standards of play for all children, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting parents with any needs. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Join us at Pub & Grill, where whatever the weather or occasion, we’ve got something for everyone with classic pub food washed down with a tasty tipple. Experience in hospitality and waiting tables applicable.

We’re all about rewarding our teams hard work, that’s why…

You’ll receive a competitive salary, tronc payments and pension contribution as well as:

• The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Wage Stream – Access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank
• Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!

As a Soft Play Team Leader, you will...

• Provide customers with a heartfelt and memorable experience each and every time they visit
• Deal with enquiries by telephone in a warm & friendly manner
• Ensure a clean & tidy environment at all times & ensure that the reception area is tidy & ready for service at all times
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork
• Help create a fun, exciting & safe environment so that every customer leaves wanting to return
• Have fantastic customer service skills whilst providing exceptional guest experience.

What you’ll bring…

• Willingness to learn and expand your skills
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift
• A positive can-do attitude and be a real team player