Senior Operations Support Manager

As a Senior Operations Support Manager, you will be critical to Greene Kings success, you will be responsible for supporting and enabling operational excellence so that we can fulfil our strategic ambition.

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.  

We’re all about rewarding our teams hard work, that’s why… 

You’ll receive a competitive salary, pension contribution as well as: 

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.   
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. 
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!  
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. 

• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,000 for referring them! 
• Wage Stream – access your wage before payday for when life happens.  
• Retail discounts – receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… 

Your role as a Senior Operations Support Manager

• Facilitate improved adoption in our pubs so that our strategic ambitions are achieved
• Lead, scope and deliver change across Greene King pubs division
• Maximise Investment opportunities for optimum ROI
• Manage effective capacity in all of our pubs across Greene King pubs division
• Introduce a culture where we not only listening to our pub teams, but we plan, act and fix any issues raised quickly and effectively

What you’ll bring…  

• Proactively seeks and reviews information (both internal and external) to develop own and team understanding
• Provides insight to the business to inform all key decisions
• Experienced in delivering commercially focused projects for a fast paced, high growth business
• Commercially astute with the ability to produce business plans that demonstrate clear business benefits and return on investment
• Creates a ‘can do’ attitude and team culture aligned to the company values and behaviours

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