Epos Digital Administrator

The role of the Epos Digital Administrator is to ensure that all retail systems in pubs and digital platforms (Tills, Tablets, Apps etc) are loaded with the correct content and configurations, so our pub teams can provide the best possible service to our customers. 

The Epos Digital Administrator role reports into the Retail Systems Manager, and will also accept work directly from the Retail Digital Admin Lead. 

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.  

#LI-TR1

We’re all about rewarding our teams hard work, that’s why… 

You’ll receive a competitive salary, pension contribution as well as: 

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.   
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. 
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!  
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. 
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,000 for referring them! 
• Wage Stream – access your wage before payday for when life happens.  
• Retail discounts – receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… 

• Deliver a successful transition of data onto tills, menu screens, other devices, websites and apps, supporting the business during menu changes, new promotions and price changes.
• Manage and prioritise workload ensuring 100% success rate on meeting deadlines
• Establish good relationships with key stakeholders, especially Food Development and Marketing Teams, to ensure that the EPOS team supports the delivery of key business initiatives within required timescales.
• Deliver the database builds for acquisitions, new IT initiatives and integrations to the business.
• Resolve issues raised by pubs in a timely manner thereby ensuring minimum impact to Customer.
• Some travel may be required to meet key stakeholders and visit pubs
• Some weekend work will be required and occasional evenings during busy periods to support the business

Skills & Knowledge:

• Attention to detail and following quality assurance procedures to ensure “right first time” delivery of the EPOS solution.
• Experience in a similar role or proven experience in the pub, restaurant, hotel or other hospitality role would be advantageous.
• Good knowledge of Excel would be advantageous