Dispense Quality Specialist

This role will cover the Derby area. 

Responsible for the regular maintenance of the Greene King Intelligent dispense system into our great pubs. An Dispense Quality Specialist will work within the specified standards to ensure the equipment expertly maintained, calibrated and ensure the system is fully operational for the site team. 

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.  

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…

Your role as Dispense Quality Specialist  

• Scheduled Visits: Complete scheduled hygiene and customer engagement visits at our Greene King pubs. Championing the importance of hygiene and Cellar standards.
• Preventive Maintenance: Perform preventative maintenance on Greene King ID systems and associated dispense equipment to a high standard to ensure the best possible beer quality experience for our customers
• Troubleshooting: Diagnose and resolve any technical issues or malfunctions that arise with the dispense system during the scheduled visits.  Feed any process or equipment issues to the project team to support continuous improvement.
• Calibration and Testing: Calibrate the system to ensure accurate reporting of dispensed volume for each draught brand, the brand dispense temperature and the operating status of key components.
• Insight: Monitor the impact of site variables to optimise hygiene and quality levels, transferring learning across the pubs.
• Customer Engagement: Engage with retails teams to identify and provide training on a one to one or group session basis where required.
• Job recording: Maintain an accurate record of all installation activity on the company’s work management system.
• Inventory Management: Ensure all equipment used in installations is booked to the pub inventory and that unused equipment is transferred to the appropriate virtual stockroom.
• Supporting others: Coach, develop and mentor new and existing Dispense Quality Specialist team members.
• Other responsibilities: Assist other Greene King Technicians as required with additional tasks, such as service and installation work.