Digital Delivery Manager

At Greene King we believe Digital will enable us to deliver a step change in the pub experience. We obsess over building best in class user and customer experiences across our digital products and transformation programmes.  We will live up to being the pride of British hospitality by making sure we deliver digital products that fit in to our physical experiences seamlessly and to ensure our customers come back time and time again.

This role plays a critical part in delivering Greene King’s Digital ambitions through the planning, management and execution of changes to key Digital products.   You will have a strong background in Delivery Management based on modern digital technologies and industry best practice. 

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could be eligible for £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…

This role is manager ( M2 career band)

In your role as Digital Delivery Manager you will ...

• Create, manage and ensure the successful implementation of the delivery road maps for a number of key Digital Products

• Manage the delivery of new features across a number of key Digital Products. Ensuring risks, issues and dependencies are identified and effectively managed

• Identify and manage project & Continual Improvement (CI) scope, objectives, & critical success factors 

• Track and report progress to stakeholders with a focus on burn down of budget, resources, schedule, and scope 

• Working with the Senior Digital Delivery Manager, identify effective ways of working to drive overall delivery and continuous improvement of processes and performance 

• Working with the Product Owner and Product Manager, refine and prioritise and schedule backlog items (Epics, Features etc).

What you'll bring..

• Significant delivery experience and widespread understanding across a broad range of IT digital technologies including Mobile Apps, Websites, Customer Data Platforms, APIs and Microservices

• Excellent knowledge of Agile methodologies and working with Agile in an enterprise environment (e.g. SAFe framework)  as well as the application of hybrid approaches

• A demonstrable passion and drive for technology modernisation, delivery, and best practice, with the ability to find pragmatic and effective digital technology solutions to business problems

• Experience in managing cross-functional delivery teams including remote/offsite and external resources through the full project delivery lifecycle    

• Strong influencing and networking skills, able to communicate technology vision to a wide audience, both business and IT 

• Logical, analytical approach to problem solving, the ability to maintain progress when there is ambiguity and effectively prioritise tasks in a high pressure environment

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