Customer Sales Representative (Fixed Term Contract)

As a Customer Sales Representative, you’ll be responsible for maximising sales performance whilst fostering strong relationships with our valued customers. As a valuable member of the team, you will have the exciting opportunity to lead in managing key client interactions, providing quick services maintaining customer excellence.   

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience. 

We’re all about rewarding our team’s hard work, that’s why… 

You’ll receive a competitive salary, pension contribution as well as: 

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.  

• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. 

• Free employee assistance program – mental health, well-being, financial, and legal support because you matter! 

• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. 

• Refer a friend – if you follow our refer a friend scheme and your referral is successfully hired, you will receive a generous bonus! 

• Wagestream – access your wage before payday for when life happens. 

• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… 

This role is offered on a fixed term contract basis through to the end of December 2024, and works Monday to Friday 8.30am to 4.45pm or 8.45am to 5.00pm. 

Your role as a Customer Sales Representative 

• Make outbound calls to customers for accurate order-taking according to schedule. 

• Handling incoming calls promptly and efficiently, providing exceptional customer care.  

• Achieving targets by capitalising on orders, and promotions, and maintaining polite and prompt customer responses.  

• Contributing to effective operations through administrative tasks, supporting colleagues, and engaging in account prospecting for new customers.  

• Greene King support agile working which means you would be welcome to work from home for up to 2 days per week after training. 

What you’ll bring... 

• Prior experience in a customer-focused, sales or administrative role.  

• Strong computer skills, including experience in Excel and Outlook.  

• Collaborative teamwork expertise and problem-solving skills that align with team objectives.  

• Optimistic and resilient mentality, with the courage to speak up and highlight areas for improvement.  

• Optimistic and resilient mentality, with the ability to suggest, share and highlight areas for improvement.