Company Description
As Assistant Manager, you’ll be at the heart of our management team helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.
Join us at Flaming Grill, where we’re famous for flame grilled food and sizzling skillets. We’re all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Job Description
We are seeking an enthusiastic and detail-oriented Assistant Manager to join our dynamic team in Bristol, United Kingdom. As an Assistant Manager, you will play a crucial role in supporting the General Manager in the day-to-day operations of our business, ensuring exceptional customer experiences and maintaining high standards across all aspects of our organisation.
- Support the General Manager in overseeing daily business operations and lead the team in their absence
- Bring our brand to life by inspiring and motivating the team to deliver outstanding customer experiences
- Act as a role model for the team, providing training, mentorship, and support for their professional development
- Champion brand standards and ensure customer and team safety at all times
- Collaborate with the management team to implement strategies for improving efficiency and achieving business goals
- Monitor and analyse key performance indicators, making data-driven decisions to enhance operations
- Assist in managing inventory, scheduling, and budgeting processes
- Handle customer inquiries and complaints professionally and efficiently, ensuring high levels of customer satisfaction
- Contribute to the development and implementation of new policies and procedures to streamline operations
- Organise and participate in team meetings, fostering a collaborative and positive work environment
#LI-AH1
Qualifications
- Proven experience in a supervisory or management role, preferably in a related industry
- Passion for delivering exceptional customer experiences and maintaining high standards
- Excellent communication and leadership skills, with the ability to motivate and inspire teams
- Strong problem-solving abilities and capacity to think on your feet in a fast-paced environment
- Keen eye for detail and commitment to upholding brand standards
- Proficiency in relevant software and systems used in business management
- Excellent time management and multitasking abilities
- Flexible and adaptable approach to work, with the ability to handle changing priorities
- Strong analytical skills for interpreting data and making informed decisions
- Ability to work collaboratively with diverse teams and stakeholders
- Resilience and composure under pressure, particularly during busy periods
- A positive attitude and enthusiasm for continuous learning and improvement
