Head of Operations - Premium Ventures
- Greene King
- Full time
- field based
Field Based , National , B1 2NX
Great news! We will let you know when a new job like this has been added!
Job description
This vacancy has now expired. Please see similar roles below...
As a Head of Operations you will sit on the executive team and you will lead Operations for Premium Ventures (MPCo & Crafted) to ensure pub teams, guided by Business Development Managers (BDMs), deliver exceptional customer experiences, and achieve sales targets. Oversee operational excellence across all locations, ensuring consistent quality and guest satisfaction while driving efficiency and profitability.
This role manages an Operations Manager (with a team of 5 BDMs) and directly manages two BDMs with specialised areas, operating across two existing business units. These comprise of 70 sites across the UK with average weekly sales of circa £1.7m, therefore travel is expected.
Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could receive £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
This role is a Head of (M1P) Career Band
In your role as Head of Operations you will....
- Collaborate with the Premium Ventures Executive Leadership Team to ensure timely and budget-compliant delivery of our divisional Strategy and Action Plan
- In partnership with the Commercial Marketing Director and the Heads of People and Finance, oversee our divisional priorities through management of the Operations team including the Operations Manager and BDMs
- Work closely with the Head of Finance on budget planning and commercial forecasting, ensuring accountability for performance
- Directing, briefing & steering BDMs to deliver the Divisional Plan and ensures priorities are met in a timely manner
What you’ll bring…
- Relevant hospitality experience working at executive level within a High Volume Premium Brand or from a Premium background
- Problem Solving: A logical and proactive approach to identifying and resolving challenges, considering the broader business context
- Collaboration: Ability to work cross-functionally and build strong relationships within Premium Ventures, the wider Greene King organisation and with external partners
- Flexibility & Resilience: Adaptability to manage competing priorities and navigate challenges with composure and optimism
Specific qualifications – Degree or equivalent qualification and/or relevant experience gained in similar roles.
Great news! We will let you know when a new job like this has been added!
Similar jobs
Salary
£8.00 - £12.21
Location
Beekeeper (Beeston)
Business Area
Wacky Teammate - 500994
Brand
Hungry Horse - BRA_104
Hours
Part time
Description
As a Soft Play Team Member, you’ll be responsible for maintaining high standards of play for all children, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting pare
Reference
7a3bb714-2d13-495a-bd9c-1649023204c5
Expiry Date
01/01/0001
Salary
£8.00 - £12.21
Location
Beekeeper (Beeston)
Business Area
FOH Teammate - 500097
Brand
Hungry Horse - BRA_104
Hours
Full time
Description
As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the g
Reference
6c01e56f-9582-441f-8b89-59e8c2a3d20d
Expiry Date
01/01/0001
Salary
£12.21 - £12.50
Location
Belfry (Beighton)
Business Area
BOH Team Leader - 500047
Brand
Flaming Grill - BRA_103
Hours
Full time
Description
As a Kitchen Team Leader, you’ll lead by example making sure the team have everything they need so service runs like clockwork! You’ll support your team by encouraging and helping them to work well to
Reference
e9d905ea-3491-4b61-a38a-75d8d0405745
Expiry Date
01/01/0001
Salary
£8.00 - £12.21
Location
Rabbies (Ayr)
Business Area
FOH Teammate - 500097
Brand
Proper Locals - BRA_206
Hours
Part time
Description
As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the g
Reference
0f7dbb03-35bc-46d7-9f2a-ff358ce31bd8
Expiry Date
01/01/0001
Salary
£12.21 - £12.50
Location
Isle of Ely (Ely)
Business Area
FOH Team Leader - 500026
Brand
Pub & Kitchen - BRA_201
Hours
Part time
Description
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are
Reference
46a1d8f6-aa7b-4714-ac5b-1927afef4ed3
Expiry Date
01/01/0001
Salary
£12.21 - £12.50
Location
Wellington (Bury)
Business Area
FOH Team Leader - 500026
Brand
Flaming Grill - BRA_103
Hours
Part time
Description
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are
Reference
f508eae4-8432-42a3-84fa-8f3ebc0a81de
Expiry Date
01/01/0001
Salary
£8.00 - £12.21
Location
Spyglass & Kettle (Southbourne)
Business Area
BOH Teammate - 500104
Brand
Pub & Kitchen - BRA_201
Hours
Full time
Description
As a Chef, your passion for all things food, and the desire to make the perfect dish every time, is what sets you apart. With a keen eye for maintaining the highest standards and thriving during a fas
Reference
d45a050a-46aa-4cd5-85b7-bc10662ad087
Expiry Date
01/01/0001
Salary
£8.00 - £12.21
Location
Lane Ends (Ashton-On-Ribble)
Business Area
BOH Teammate - 500104
Brand
Pub & Social - BRA_202
Hours
Part time
Description
As a Chef, your passion for all things food, and the desire to make the perfect dish every time, is what sets you apart. With a keen eye for maintaining the highest standards and thriving during a fas
Reference
d46cd081-2cb8-4478-b38c-23ac19240d66
Expiry Date
01/01/0001
Salary
£8.00 - £12.21
Location
Royal Inn (Portishead)
Business Area
FOH Teammate - 500097
Brand
Chef & Brewer - BRA_101
Hours
Part time
Description
As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the g
Reference
571aa382-d0a1-4329-9045-13be498caa38
Expiry Date
01/01/0001
Salary
£8.00 - £12.21
Location
George Abbot (Guildford)
Business Area
BOH Teammate - 500104
Brand
Urban - BRA_209
Hours
Part time
Description
As a Chef, your passion for all things food, and the desire to make the perfect dish every time, is what sets you apart. With a keen eye for maintaining the highest standards and thriving during a fas
Reference
7880ea62-22d9-4047-9927-8dd7db693c36
Expiry Date
01/01/0001