Workforce Analytics Manager

As a Workforce Analytics Manager (12 month FTC basis) based from our Burton On Trent offices (hybrid) you will be responsible for the models and processes that determine how many labour hours each of our pub needs, as well as generating insights and providing analytical support for the business on deployment. With a passion and aptitude for data and analysis, you will work closely with the Lead Deployment Support Manager to define and deliver the strategy for the function. Inquisitive, with a continuous improvement mindset, your skill and enthusiasm in both identifying and quantifying opportunities will be key in driving efficiencies across the business.

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.  

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could receive up to  £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…

Your role as Workforce Analytics Manager

• Owning the models that determine how many labour hours our pubs needs. This includes maintaining accurate inputs, managing and updating model assumptions, changing code and validating outputs
• Working closely with the Deployment Support Managers to ensure system configuration and workload rules are accurate and up-to-date, diagnosing and resolving any issues
• Playing a critical role in the annual budgeting process, working closely with Finance to provide forecasted hours by pub, backed up with clear rationale and commentary
• Conducting analysis on deployment, running scenario modelling, highlighting opportunities and risks, and building business cases for change
• Working with third party IT solution providers to influence and implement the development roadmap

What you’ll bring… 

• Advanced Excel user with strong practical VBA coding skills
• Strong experience working with data and generating insights in an analytical-orientated role, in particular around budgeting, forecasting and impact analysis
• Great communicator who can tailor their message to different audiences and build effective relationships
• Strong problem-solving skills, working with pace and tenacity to own and resolve issues

In addition, knowledge / experience of the following would be a distinct advantage:

• Workforce management processes and systems, particularly within a hospitality / service industry

Technical skills: 

Essential

• Advanced Excel user
• VBA coding
• M Language / Power Queries

Desired

• Cognos reporting
• Power BI
• DAX coding

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