Change Manager

As a Change Manager, you will play a crucial role in leading and managing change initiatives associated with the Greene King Loyalty programme. You will plan, coordinate, and execute change management strategies to ensure successful adoption and utilisation of the Loyalty scheme across the organisation and with our customers.

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.  

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…

As Change Manager, you will…

• Collaborate with programme and project stakeholders to define the change management strategy for the Loyalty programme.
• Identify key change management activities, deliverables, and milestones to ensure successful adoption across the numerous stakeholder populations.
• Create a comprehensive change management plan outlining the approach, communication strategies, training initiatives, and stakeholder engagement.
• Develop and execute stakeholder engagement plans to ensure active participation and buy-in throughout the change process across the numerous stakeholder populations.
• Create clear and compelling communications, including presentations, emails, newsletters, and training materials, to inform stakeholders about the benefits, progress, and impact of the Loyalty programme.

What you’ll bring…

• Proven experience as a Change Manager or in a similar role, preferably on large-scale Transformation projects.
• Solid understanding of change management methodologies, tools, and best practices.
• Experience in conducting change impact assessments, stakeholder analysis, and change readiness.
• Strong organisational skills, with the ability to prioritise tasks, manage timelines, and deliver results in a fast-paced environment.
• Excellent communication skills, with the ability to create clear, simple, and compelling communications.
• Identify potential resistance or barriers to change and develop strategies to address them effectively.