Retail Systems Trainer

We have a great 16 month FTC Opportunity!

As the Retail Systems Trainer, will be responsible for the delivery, quality and content of the Retail Systems training programme.  This will include:

• PLT Induction
• e-Learning content
• Face to Face Pub / Project training

You will work closely with key IT, Retail & and L&D stakeholders to understand the training requirement of the business and track the effectiveness of the training programme to ensure to ensure the intended benefits are delivered.

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.  

In reward for your hard work, you will receive... 

A competitive salary, pension contribution as well as: 

• 33 days Holiday – With the opportunity to buy an additional 5 days! 
• Life Assurance – Up to 4 times your salary!  
• Discounted Dental & Health Insurance  
• Discount of 33% for you and 15% for your loved ones on all our brands – so you enjoy your favourite food and drink at a discount
• Free employee assistance program – Mental Health, Well-being, Financial, and Legal support because you matter!  
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and Hotels – so you can enjoy a weekend away without breaking the bank 
• Refer a friend – Who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! 
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three mobile along with many more… 
• The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career  

In your role as Retail Systems Trainer you will….

• Create, provide ongoing management and delivery of e-learning to the pub leadership teams within the managed Retail estate. This will involve collaborating with the Learning and Development team to schedule online training sessions where appropriate
• You will collaborate with the wider Retail IT team to ensure that the integration of new technology into business has the relevant training and support
• Analyse trends across Retail support functions and provide input recommendations regarding additional learning resources or improved support responses
• The role is based in field based to allow for support to the wider business where required

What you’ll bring… 

• You can work independently creating online training content with the ability to manage different personality types and learning styles
• You have a ‘can do’ attitude, tenacity, drive, initiative, and creativity
• Naturally you are personable and articulate - a strong communicator – written and spoken
• Confident and credible delivering to large audiences, remaining calm under pressure
• Flexible with home and field based working
• Experience of delivering technical training to Management Team level in the retail/leisure/hospitality sector.
• Strong knowledge of hospitality operations, preferably in Greene King.
• Experience of delivering learning to a multisite workforce.
• Experience of Aztec and Rezlynx systems
• Proficient with Microsoft packages.

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