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Beer Ambassador - Front of House

Bury St Edmunds

Beer Ambassador - Front of House - Beer Cafe, Westgate Street, BSE, IP33 1QT

We are looking for hourly paid Ambassadors to work in our Beer cafe. This is an hourly paid role where you will work a variety of shifts, including evenings and weekends on a rota basis. Hours are a minimum of 4 hours per 4 week period (including weekends) but many people work around 15 hours per week.

There is also an an option to become a tour guide and show visitors around the brewery and our historic site. Full training will be given.

Key Accountabilities:

  • Serving and advising customers on beers/coffee/food
  • Answering questions on tours/beers in person, by email and by phone
  • Keeping the shop looking great
  • Sending online brewery tour and gift voucher
  • Making up gift packs and hampers
  • Some late night and evening events coverage

About you:

  • Previous experience in a customer facing role, hospitality or retail would be highly advantageous
  • A friendly and professional demeanor
  • High accuracy and attention to detail
  • Ability to multitask
  • Ability to work unsupervised
  • Able to use Microsoft products and compose emails

We will shortlisting applications as we go so please apply at your earliest convenience to avoid disappointment.

Who are we?

At Greene King we are proud to be the country's leading pub retailer and brewer, running over 3000 pubs, restaurants and hotels in towns, villages and high streets across the England, Wales & Scotland.

What's it like to work with us?

It's our people that make us an incredible place to work. We have been through some changes, everything we do is underpinned by giving our teams the freedom to be themselves and own their success.

We care about embracing individuality and each other - Our pubs, Our environment, Our community and Our customers are the heart of Our Greene King.

We take ownership and give freedom to succeed - You will make great things happen and own the outcome, we encourage you to embrace and unleash your potential by thinking differently and doing the right thing.

We win, learn and celebrate together - Be ready to learn to learn from your mistakes but also to win and celebrate success as an individual and with your team

What you can expect from us?

  • Up to 33% discount across all our sites for you and your friends and family
  • Free onsite parking
  • An employee advice and guidance service and the healthcare service, Best Doctors.
  • As one of the industry's leading apprenticeship providers, we can offer training and development at any stage of your career, whatever step you decide to take

If this sounds like it could be you, then please apply!

Reference Code req7008